FAQS

Questions, answered.

Everything you might want to know before booking a strategy call — services, pricing, process and reporting.

General Services & Process Pricing & Contracts Results & Reporting
GENERAL

General questions.

What is WhiteMoves?
WhiteMoves is a full-stack growth agency — SEO, AI search visibility, paid media, CRO and web development, all under one roof, built for brands that want one accountable team instead of five disconnected vendors.
How long have you been in business?
We started in 2020 as a two-person SEO consultancy and have grown into a 20-person specialist team, having run 500+ campaigns across 15+ countries.
What industries do you work with?
We have the deepest track record in ecommerce, healthcare, real estate, restaurants, manufacturing, education, finance and startups — see our Industries page for details. If your industry isn't listed, talk to us anyway; our process adapts.
Do you work with businesses outside your home market?
Yes — we run campaigns for clients across 15+ countries and are fully set up for remote collaboration, with async reporting and flexible call scheduling across time zones.
SERVICES & PROCESS

Services & Process questions.

Which service should I start with?
It depends on where your biggest constraint is. Book a free strategy call and we'll audit your funnel and recommend the highest-ROI starting point — we won't just upsell you everything at once.
Do I need to sign up for multiple services?
No. Every service can be engaged independently. Many clients start with one service and add others once the first is proven.
Who actually does the work?
Senior specialists only — the same people you meet on the kickoff call are the ones executing week to week. We do not hand your account off to junior staff.
How often will I hear from my team?
Every plan includes a weekly performance report at minimum, and Growth and Scale plans include a live strategy sync. You will never have to chase us for an update.
Can you work alongside our in-house marketing team?
Absolutely — many of our engagements are structured exactly that way, with us plugging into specific channels while your internal team retains overall ownership.
PRICING & CONTRACTS

Pricing & Contracts questions.

How much do your services cost?
Plans start at $1,499/month for a single service track. See our Services page for full transparent pricing, or book a call for a custom quote on multi-service engagements.
Do you require long-term contracts?
No. Our standard plans are month-to-month — we earn renewal through results, not a contract clause.
Are there any setup or onboarding fees?
Most engagements have no separate setup fee. Larger scopes — like a full website rebuild — are quoted as a fixed project cost, agreed before any work begins.
What happens if I want to cancel?
Since there's no long-term lock-in, you can cancel with 30 days' notice. We'll hand over full access to everything we've built for you.
RESULTS & REPORTING

Results & Reporting questions.

How soon will I see results?
Paid media typically shows early signal within 2-4 weeks. SEO and AI search visibility are compounding channels — most clients see meaningful movement within 60-90 days, with results accelerating from there.
How do you report on performance?
You get a live dashboard plus a written weekly report tied to the specific metrics that matter for your business — not vanity metrics like impressions with no revenue link.
Can I see real client results?
Yes — our Case Studies and Portfolio pages show real, numbered outcomes from live client work, not hypothetical projections.
What if a channel isn't working?
We tell you. Radical transparency is a core value — if a channel underperforms, we'll say so directly and recommend reallocating budget rather than defending a sunk cost.

Still have questions?

Book a free strategy call and ask us directly — no pressure, no obligation.

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